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  • What is an Automatic or Mechanical watch?
    An automatic watch, also known as a self-winding watch or sometimes a mechanical watch, is a mechanical watch where the natural motion of the wearer provides energy to wind the mainspring, making manual winding unnecessary if worn enough.
  • Will I be charged for my pre-order?
    You will be charged at the time of placing the order. Your placing of a pre­order constitutes your express agreement to the company charging of your provided payment method at such time. The purchase price does not include import duties (if it applies to you), or other government charges, which are your responsibility.
  • Is the watch water-resistant?
    All of our watch at Gibaali Revolve are built with 5ATM water resistance or higher. These details can be found on the back of the watch, the watch manual, or on the product page description. See the most common requested watches below: The Sunken Collection (Diver Watch) - 100M Water Resistant 100m/330ft - 200m/660ft: Light Poolside Swimming - YES Snorkeling - YES Showering (NO HOT WATER) - YES Crimson Sea - 5ATM Water Resistant This watch is water resistant but not waterproof and has a lower water resistance rating. Swimming or showering is NOT recommended.
  • Why did my automatic watch stop ticking?
    Your power reserve (stored from winding or movement) has been depleted. Restore your watches' power reserve by winding your watch. Please see instructions on this FAQ panel to learn how to properly wind your watch. Once you have followed the instructions, if you're continuing to have problems with your watch, reach out to us via the contact page.
  • The order has not arrived within the specified time range.
    We ship all orders within 48 hours of payment confirmation. The order delivery times are listed in BUSINESS DAYS. Saturdays and Sundays are not business days. Packages are being moved only Monday through Friday. If your order is late more than 5 business days please contact and we will help you resolve the issue immediately.
  • Where do I find watch specifications?
    To view more details about our watches, click 'read more' next to or under (depending on the device you are viewing from) the product on the product page on our website.
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